Creating even more efficiency with Robotic Process Automation (RPA)
CIOs and IT professionals are under constant pressure to innovate, reduce costs and increase productivity. The latest capability for CIO's to address these pressures is with Robotic Process Automation or RPA.
According to Gartner, “Business stakeholders are excited by the potential of a tool to reduce costs, increase accuracy, improve compliance and automate work in a fraction of the time and cost of typical IT software deployments. The expectations of robotic process automation (RPA) are as large as the confusion about the technical capabilities of the RPA tools themselves.”
To eliminate some of this confusion it is vital to understand the pros and cons of adopting this latest wonder technology. Read on to find out if this new technology can suit your business.
View one our clients implementation to experience the difference RPA could make for your business
Benefits of Robotic Process Automation
There are many benefits of RPA.
Manual tasks are error-prone and if they are repetitive there is a higher probability of getting more and more inaccuracy and with less expected quality. Once they are automated, the error rates will decrease significantly.
Utilizing RPA in repetitive tasks reduces the completion time which ensures the faster service to the end-user. Robots do the job faster and they don’t need to rest.
Employees will have less tedious tasks to do and will have more time to focus on what they are paid to do in their expertise.
Considering the increased productivity, quality and accuracy, RPA implementation will reduce the operation cost in your organisation.
Drawbacks of Robotic Process Automation
RPA has the potential to rapidly automate mundane tasks, improve staff effectiveness and work enjoyment, but beware the pitfalls before diving in.
Limited Organisational Impact and Scaling Challenge:
RPA will help on automating repetitive tasks, and it results increasing productivity of staff and reduces the error rate in the job. But it is not going to have a high impact in organisation due to its nature.
Robots are should not be involved in operational business decisions, and those tasks should not have too many business rules. Which means those tasks are not part of operational business decisions.
The bots’ instructions require periodic review and optimisations:
For new users of RPA, it’s important to review and update the robots instructions regularly. To make the bots reliable and up to date they need maintenance. Some need to be retired and others redeployed.
All of these depends on how thoughtful the robot’s instructions are put together in the first place. How easy is to reuse part of the instructions for another bot. How bots can share knowledge of processing a task and etc.
Making Robots to deal with Exception handling, regulations, business rules, decision making will introduce the heavy technical debt to organisations.
Technical debts like any financial depts are due to pay. This time not by money but by time and resources and efforts to spend on the particular related area. A technical debt in introduced when the amount of efforts to put a robot our there and looking after them for maintenance, review and etc. is greater than the cost doing the task more properly but manually.
To address these technical considerations it is wise to get thorough technical advise from experts prior to deploying an RPA project.
Free Staff to do What They Do Best
How to effectively implement Robotic Process Automation
Decision-Centric RPA is the next generation of RPA technology (RPA 2.0) which enables your RPA projects have a higher impact in organisations by
Allowing robots to participate in organisation’s operational business decisions
Enabling robots to follow business rules and share the business rules logic with other peers and robots
Empowering robots to take business decisions and share the decision making logic with other peers and robots
Deploying robots into the core of business for more impactful automation and not introducing any technical debt
Book a free Pilot with FlexRule
FlexRule are leaders in Business Process Automation. They have been working with some of the worlds largest customers to create automation of business decisions for over 10 years.
Having a niche focus on decision making software means they can confidently provide a free Pilot for your project as they have their own onshore developers and business consultants - no outside support required.
To apply for a free Pilot for your organisation fill in the form below and one of our owners will be in touch personally.